Summary: RxHub is committed to protecting your privacy. We collect only essential information to provide our services and never sell your personal data to third parties.
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, business name, and facility type
- Business Information: License numbers, business addresses, and operational details
- Transaction Data: Order history, payment information, and delivery addresses
- Investment Information: Investment preferences, accreditation status, and financial details (for investors)
- Communications: Messages, support requests, and feedback
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify business credentials and compliance
- Send promotional communications (with your consent)
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address fraud or security issues
3. Information Sharing
We may share your information in the following circumstances:
- With Service Providers: Third parties who assist in operating our platform
- With Manufacturers: To fulfill orders and verify authenticity
- For Legal Purposes: When required by law or to protect rights
- Business Transfers: In connection with mergers or acquisitions
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication protocols
- Employee training on data protection
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained while your account is active. Transaction records are kept for a minimum of 7 years for regulatory compliance.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke previously given consent
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services based on usage data
- Provide personalized content and recommendations
You can control cookies through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:
- Email: privacy@rxhub.com.ng
- Phone: +234 800 123 4567
- Address: 123 Healthcare Avenue, Victoria Island, Lagos, Nigeria
Last Updated: December 2024